Frequently Asked Questions
Everything you need to know about shopping with Dime.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
At Dime, we are committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we work exclusively with Fair Trade certified factories.
Can I change or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.